Production Manager

About Us

Shearwater Research is a privately held, profitable technology company which is the world leader in the field of technical diving computers and rebreather oxygen controllers. Based in Richmond, British Columbia, we have dealers in over 70 countries, and service centers in Canada, USA, UK, and New Zealand. We take pride in our corporate culture of high energy excellence, with self-managed professionals who thrive in delivering results in a tangible, visible manner. We are a fast growing company with a very bright future.

As a Production Manager you will be responsible for managing the high-quality and efficient output of our Production Team while we produce the best dive computers in the world. This includes 7 Direct Reports in Production Supervision, Internal Service Centre and Shipping/Receiving. We have 30 Electronics Assemblers reporting to our Supervisors as well. You will drive continuous improvement throughout these groups and help our teams grow as individuals as well as a successful team. This position reports directly to the Director of Operations.

Top Responsibilities of the Production Manager Role:

  • Ensure people work safely day in and day out
    • Equipment is safe, available and working
  • Be able to effectively communicate with, coach and lead people up and down the organizational chart
    • Be a strong coach and leader to Production Direct and Indirect staff
    • Help Supervisors develop Assembler III abilities on main lines
  • Manage Production, Shipping/Receiving and Internal Service Centre
    • Support ability to maintain high quality while meeting sales demands
    • Includes performance management, coaching & reviews
    • 2nd line problem solving on the Production floor
  • Production planning (medium and long-term)
  • Work with Quality, Production Engineering and Engineering teams to:
    • Improve quality of products built
    • Improve efficiency on line(s)
    • Increase manufacturability and consistency of line processes
  • Continue to develop cross-training matrix processes
    • Includes training plan development for direct reports
  • Help implement new equipment/processes as required
  • Hiring and on-boarding as required
  • Help maintain a very enjoyable place for everyone to work
  • Answer questions and solve problems
  • Hold staff accountable to task deadlines
  • Attend meetings as required; present topics at Operations Leaders meeting and Town Hall
  • Join Joint Occupational Health and Safety Committee (JOHSC) as management representative and implement solutions in Production
  • Help implement continuous improvement projects in Production as necessary
  • Bring major issues to attention of proper position
  • Be able to interface with Sales successfully
  • Back Supervisors up as required

Personal Aptitude

  • Demonstrates our core values daily:
  1. Really, really care about customers
  2. Continuously improving
  3. Energized to succeed
  4. Treat everyone with respect
  • Sets a good example for all staff (ex: complies with company’s rules and procedures; wears proper safety equipment at all times; continues to learn and grow)
  • High emotional intelligence
  • Takes initiative; self-motivated
  • Rolls up sleeves and get things done
  • Likes a challenge
  • Patient
  • Problem solver
  • Good interpersonal skills/communicator/listener
  • Dependable
  • Willing to learn
  • Willing to give/accept feedback and hold difficult conversations

Required Previous Experience:

  • Minimum 5 years’ experience managing Production or similar staff
  • Can demonstrate practical use of Leadership training
  • Experience building a team and creating a strong, energized culture
  • Experience holding staff accountable to expectation/deadlines
  • Experience coaching, giving positive/negative feedback and motivating staff toward a goal
  • Experience training staff; knowledge of what is required to train someone
  • Experience with Microsoft Outlook and Office; experience with ERP system

Beneficial Experience

  • Technical expertise: potting, electro-mechanical assembly, electronics, soldering, inspecting for high functional/cosmetic quality
  • Familiar with 5S, LEAN manufacturing, Kaizen events
  • Experience leading an ISO 9001:2015 / EN250 certified manufacturing environment


These are some of the benefits Shearwater employees enjoy:

  • Competitive vacation allowance that increases over time
  • Enhanced Health and Dental medical plan $3,500 for married/$1,750 for single (extremely flexible plan, no co-pay or monthly fee)
  • 5 personal days per calendar year (paid out if not used)
  • Diving – open water, dry suit and advanced covered; possibly more as approved by manager
  • Free dive equipment rentals and air fills
  • Training available to all staff
  • First-come, first-served for vacation requests
  • Annual bonuses based on the annual financial performance of the company
  • $1000 employee referral bonus

To apply, send your cover letter and resume to

Contact and Next Steps

Please submit your resume and cover letter by email to