Support & Downloads
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Downloads
Manuals
- Perdix AI Manual - Current - English
(This manual only covers AI features) - Perdix Manual - Current - English
(This manual covers operating instructions for all other features of the Perdix AI) - Recreational Nitrox Mode Manual - English
(This manual covers the Recreational Nitrox operating mode in the Perdix) - Perdix AI Manual - French
- Perdix AI Manual - German
- Perdix AI Manual - Italian
- Perdix AI Manual - Spanish
- Perdix AI Manual - Portuguese
- Perdix AI Manual - Traditional Chinese
- Perdix AI Manual - Simplified Chinese
- Perdix AI Manual - Japanese
Release Notes
Videos
FAQ
Sorry, No FAQ Available!
Firmware Updates
Current Firmware Version: V72
Update instructions
Note: Updating the firmware will reset the decompression tissue loading.
- Ensure that you have the latest Shearwater Cloud Desktop installed
- In Shearwater Cloud Desktop, go to Dive Computer > Update Firmware...
- On your Perdix, navigate to Start Bluetooth or System Setup > System Setup > Load Upgrade, depending on your firmware version
- Shearwater Cloud Desktop will detect your Perdix and select the latest available firmware.
- Follow the instructions in Shearwater Cloud Desktop to select your firmware language and begin the update.
Getting Firmware Files
The easiest way to update your firmware is to download the new Shearwater Cloud Desktop and select Dive Computer-> Update Dive computer. Follow the instructions on the screen and Shearwater Cloud Desktop will handle the rest.
Bluetooth
Support Request
SALES & CUSTOMER SUPPORT CENTERS AND REPAIR SERVICE CENTERS
- For repairs, please contact your nearest Repair Center listed below via email or fill out this form for RMA shipping details
- For cloud software, bluetooth connectivity and IT support inquiries, please email info@shearwater.com.
- For sales & customer support inquiries, please contact your nearest regional sales representative office.
United States Sales & Customer Support
Curt McNamee
+1-425-418-1425
Everett, WA, USA
cmcnamee@shearwater.com
Canada and California Sales & Customer Support
Alex Tayler
604-669-9958
Richmond, Canada
atayler@shearwater.com
US Repair Center
DIVE-Tronix, LLC
Richard Morton
+1-858-775-4099
Snohomish, WA, USA
usaservice@shearwater.com
https://www.divetronix.com/
Asia Pacific Sales
Daren Marshall
+61 408 878 678
WeChat & LINE- darenmarshall
dmarshall@shearwater.com
UK Repair Center
Narked at 90 Ltd
+44.1933.681255
Northamptonshire, UK
info@narkedat90.com
Asia Pacific Repair Center
Rob Edward
+64 21 535378
Wellington, NZ
asiapacservice@shearwater.com
New Zealand Sales & Customer Support
Andrew Simpson
021 2338763
asimpson@shearwater.com
Scandinavian & Baltic Sales
Rannva Joermundsson
+44 (0)7498 067388
Cornwall, United Kingdom
rannva@shearwater.com