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Firmware Updates

Current Firmware Version: 81

Update instructions

Note: Updating the firmware will reset the decompression tissue loading.

  1. Ensure that you have the latest Shearwater Desktop installed
  2. In Shearwater Desktop, go to Dive Computer > Update Firmware...
  3. On your Perdix, navigate to Start Bluetooth or  System Setup > System Setup > Load Upgrade, depending on your firmware version
  4. Shearwater Desktop will detect your Perdix and select the latest available firmware.
  5. Follow the instructions in Shearwater Desktop to select your firmware language and begin the update.

Getting Firmware Files

The easiest way to update your firmware is to download the new Shearwater Desktop and select Dive Computer-> Update Dive computer.  Follow the instructions on the screen and Shearwater Desktop will handle the rest.

Support Request


  • For repairs, please contact your nearest Repair Center listed below via email or fill out this form for RMA shipping details when shipping to Canada
  • For sales inquiries, please contact your nearest regional sales representative office.
  • For customer support inquiries, please email
  • For cloud software, bluetooth connectivity and IT support inquiries, please email

United States Repair Center

DIVE-Tronix, LLC
Richard Morton
Snohomish, WA, USA

Asia Pacific Repair Center

Rob Edward
+64 21 535378
Wellington, NZ

United Kingdom Repair Center

Narked at 90 Ltd
Northamptonshire, UK

United States Sales

Curt McNamee
Everett, WA, USA

Canada and California Sales

Alex Tayler
Richmond, Canada

Scandinavian & Baltic Sales

Rannva Joermundsson
+44 (0)7498 067388
Cornwall, United Kingdom

New Zealand Sales

Andrew Simpson
021 2338763