Documentation
Current Firmware Version: V93
Here you will find all of the important manuals and release notes for the Perdix dive computer. If you can't find what you're looking for please reach out to our Customer Service team.
- Perdix Manual - English
- Perdix Manual - French
- Perdix Manual - German
- Perdix Manual - Italian
- Perdix Manual - Spanish
- Perdix Manual - Portuguese
- Perdix Manual - Polish
- Perdix Manual - Japanese
- Perdix Manual - Traditional Chinese
- Perdix Manual - Simplified Chinese
- Perdix Recreational Nitrox Mode Manual - English
- Perdix Recreational Nitrox Manual - French
- Perdix Recreational Nitrox Manual - German
- Perdix Recreational Nitrox Manual - Italian
- Perdix Recreational Nitrox Manual - Spanish
- Perdix Recreational Nitrox Manual - Portuguese
- Perdix Recreational Nitrox Manual - Traditional Chinese
- Perdix Recreational Nitrox Manual - Simplified Chinese
- Perdix Recreational Nitrox Manual - Japanese
- Perdix Release Notes - English
- Perdix Release Notes - French
- Perdix Release Notes - German
- Perdix Release Notes - Italian
- Perdix Release Note - Simplified Chinese
- Perdix Release Notes - Traditional Chinese
- Perdix Release Notes - Japanese
- Perdix Release Notes - Korean
- Perdix Release Notes - Thai
- Perdix Release Notes - Spanish
- Perdix Release Notes - Portuguese
Note: Updating the firmware will reset the decompression tissue loading.
- Ensure that you have the latest Shearwater Cloud installed
- In Shearwater Cloud, click or tap on the Connect icon
- On your Perdix, press the MENU button repeatedly until the Bluetooth option is highlighted and then select it by pressing the FUNC button
- After a successful connection is achieved, select UPDATE FIRMWARE in Shearwater Cloud
- Follow the instructions in Shearwater Cloud
Please visit the Shearwater Cloud Support page for details.
FAQ
Still have questions? We have the answers.
For full instructions with pictures explaining the best way to remove and replace the O-ring, please click HERE
We are sorry that you are having a problem with your dive computer that can't be resolved with our FAQ’s. If your dive computer needs some kind of repair, simply email us at info@shearwater.com to initiate the process.
Please include your name, address and phone number, description of your problem, unit model, S/N and Firmware Version. We’ll get you an RMA number and instructions on how to send your computer in for repair. Please do not return your computer to us or any of our service centers without an RMA number.
To find your S/N and firmware, turn on your computer (unless it won’t turn on) and from the main screen press the right side button 8-10 times until you see the S/N displayed (lower left) and Firmware (lower right) of the screen.
While almost any kind of AA battery will work with your Shearwater Perdix, 1.5V lithium batteries like the Energizer Ultimate Lithium work best. This battery type performs well in a wide temperature range and is much less likely to leak and cause damage to your dive computer.
Read more here: https://www.energizer.com/about-batteries/battery-leakage
Depth is not measured directly. Dive computers measure pressure, and convert this to depth based on an assumed density of water.
Water density varies by type. The weight of salts dissolved in saltwater make it heavier than freshwater. If two dive computers are using different densities of water, then their displayed depths will differ.
The water type can be adjusted on the Perdix. In the System Setup->Mode Setup menu, the Salinity setting can be set to Fresh, EN13319, or Salt.
The EN13319 (European CE standard for dive computers) value is between fresh and salt and is the Perdix default value. The EN13319 value corresponds to a 10m increase in depth for pressure increase of 1 bar.
The density value used for each setting is:
- Fresh Water = 1000kg/m³
- EN13319 = 1020 kg/m³
- Salt Water = 1030 kg/m³
In Gauge Mode the Perdix does not know what gas you are breathing and therefore cannot track the inert gas tissue loading.
- The Shearwater Perdix should be stored in a clean, cool and dry environment.
- Do not allow salt deposits to build up on your dive computer. Wash your computer with freshwater to remove salt and other contaminants.
- Do not use detergents or other cleaning chemicals as they may damage the Perdix dive computer.
- Allow to dry naturally before storing.
- Do not wash with high pressure water as it may damage the depth sensor.
- Store the Shearwater Perdix out of direct sunlight in a cool, dry and dust free environment. Avoid exposure to direct ultra-violet radiation and radiant heat.
- Do not store batteries in the Perdix for long periods (several months). Batteries can and do leak, so don’t risk your expensive computer on a simple task like removing batteries. Dead batteries are at a higher risk of leaking.
Shearwater offers a worldwide 2-year warranty on all products. The warranty lives with the unit, not with the original purchaser. This means that whether you buy your unit from our dealer network or second-hand, the warranty will still be effective.
Shearwater will, at its sole discretion, repair or replace defective products covered under warranty.
Unauthorized repairs, accidental damage, or negligence are not covered by the warranty.
The warranty covers included accessories such as chargers and straps.
Do I need to register my computer for warranty?
No. The warranty is linked to the computer’s unique serial number.
Who do I contact if my computer needs a repair?
You can contact our support team directly at info@shearwater.com or fill out the RMA form (Return Merchandise Authorization) here: https://www.shearwater.com/rma-request-form/
You may also contact your closest authorized service center directly using the contact details at the bottom of the page.
Please do not return any products without first obtaining an RMA from the relevant service center.
How much will my out-of-warranty repair cost?
A computer that comes in for an out of warranty repair will need to be disassembled to properly test the components to determine the failure. Once the failure has been determined, we will be able to accurately calculate an estimate for the necessary repairs. Please note that to prevent usage of potentially non-functioning computers, if you decline the repairs, and wish to have the computer returned to you, it will be returned disassembled.
How long will the repair take?
Shearwater and its authorized service centres aim to finish warranty repairs and authorized out of warranty repairs within 5 working days of receipt.
Delays in repair time may result due to holidays, parts delays, and/or the requirement for the computer to be repaired at a different location.
Please contact the relevant service centre for a more accurate timeframe.
What is Shearwater’s service shipping policy?
You are responsible for the cost of sending in the computer for repair. As a reminder, do not send your computer to any repair centre until you have obtained an RMA from that repair centre. For in-warranty repairs, the computer will be shipped back at no charge. For out of warranty repairs, the return shipping charge is included within the repair estimate. If you have an out of warranty repair that you choose to decline, you may ask to have the service centre destroy it or ship it back at your cost.
How often should I have my computer serviced?
Shearwater recommends a general service of your dive computer every 2 years by an authorized service centre.
Does the warranty cover the rechargeable battery in my Teric/Peregrine?
It is important to follow the directions for charging/storage in the computer’s manual to ensure peak battery performance.
If the battery is not meeting performance specifications within the 2-year warranty period, it will be repaired free of charge. Variations to battery lifespan can be expected due to operating at extremes of the rated specification, such as high environmental temperatures or repeatedly fully discharging the battery.
Battery Leaks
Damaged caused by battery leaks in dive computers that use a user changeable battery is not covered under warranty. Shearwater recommends the use of a lithium battery such as the Energizer Ultimate Lithium 1.5v battery to reduce the chance of battery leaks. Leaving AA batteries (especially alkaline batteries) in devices for extended periods of time significantly increases the chance of damage from a battery leak.
DEMO & PRO Computers
Please note that the warranty with our Demo & Pro model computers are only available to the original purchaser. For demo models, this means the authorized demo centre that purchased the computer. For Pro models, this extends to the original instructor/dive professional that was confirmed at time of purchase. This warranty is absolutely non-transferrable as these models are not intended for resale.
Repairs/service can be performed on Demo and Pro models, but if you are not the original owner, there will be a cost for the service.
These guidelines apply to standard Shearwater products only and any governmental products, including military, commercial, and public safety, may be subject to their own warranty conditions – please consult your representative for further information.
No. Your new Shearwater computer comes with a 2 year warranty from the date of purchase from your Shearwater dealer. The warranty lives with the computer rather than the diver and there is no need to register it with us. We suggest retaining your proof of purchase.
Yes, all settings and dive logs are saved in permanent (non-volatile) memory and restored after the battery is changed.
To reset the settings to defaults, use the “System Setup->Reset to Defaults” menu. You can choose to reset the settings, the deco tissues, or both.
When the battery is removed the clock stops running. Upon installation of the battery, the clock is loaded to the last saved value (saved every 16 seconds when on, and every 5 minutes when off).
The Perdix will automatically turn-on when submerged underwater. This is based on pressure increase and not on the presence of water (i.e. the Perdix does not have wet contacts).
This feature is supplied as a backup for when you forget to turn on your Perdix. We recommend turning on manually before each dive to confirm proper operation and to double check battery status and setup.
Details:
The Perdix turns on automatically when the absolute pressure is greater than 1100 millibar (mbar). It can take up to 15 seconds for the Perdix to activate once 1100 mbar is exceeded. For reference, normal sea level pressure is 1013 mbar and 1 mbar of pressure corresponds to approximately 1 cm (0.4") of water.
So the Perdix will automatically turn-on when about 0.9 m (3 ft) underwater when at sea level. If at higher altitude, then the Perdix auto-on will occur at a deeper depth. For example, when at 2000 m (6500 ft) altitude the atmospheric pressure is only about 800 mbar. Therefore, at this altitude the Perdix must be submerged underwater by 300 mbar to reach an absolute pressure of 1100 mbar. This means the auto-on occurs at about 3 m (10 ft) underwater when at an altitude of 2000 m.
Summary: The guaranteed depth accuracy range is to 130 msw / 425 fsw. However, the case is rated to withstand 260 msw / 850 fsw. The depth sensor will continue to function to this depth, however, at reduced accuracy.
The pressure sensor that is used to determine depth is rated by the manufactured to be calibrated to a pressure of 14 Bar (about 130 msw / 425 fsw). It is designed to withstand pressures up to 30 Bar (290 msw / 950 fsw) . We find the sensors typically meet the EN13319 accuracy of +1m/-1.5m to about 190 msw / 625 fsw. The sensors continue to function to at least 300 msw / 985 fsw .
The Perdix AI case is rated to a crushing pressure of 260 msw / 850 fsw. The limiting factor is not the strength of the case, but rather the bending of the window inwards which eventually impacts the internal electronics and LCD display. We have tested units to dozens of cycles to 350 msw with no leaking or case failures. However, the window bends enough to impact the LCD, leading to damage or cracking of the display.
The Petrel is rated to a crushing pressure of 300 msw / 985 fsw because of larger internal clearances due to its thicker design. The window thickness, and therefore deflection, is about the same on both the Petrel and Perdix AI.
There are only a few differences between Perdix and the Perdix AI.
The Perdix AI is capable of connection with a transmitter to display air integration information. The Bluetooth chip is Bluetooth Smart as opposed to Bluetooth Smart Ready. Additionally there are extra reporting features in Shearwater Desktop specifically for the Perdix AI such as displaying the tank pressure throughout the dive, your SAC rate, as well as Gas Time Remaining information.
The Perdix AI does use radio waves at a frequency of 38kHz. Any source of interference such as some HID lights, camera strobes, scooters, or other high-powered electrical devices might emit interfering noise in this frequency range. The primary solution to these problems is to keep the Perdix AI computer away from these noise sources as much as possible. Modern LED lights are less likely to cause a noise problem.
AI will not affect the battery life of the Perdix AI when it is turned off. If the Perdix AI has AI enabled, power usage when on will increase by a small amount (roughly 10%, but this will vary) with one transmitter and a little more with two transmitters. If a transmitter is not being used, it is recommended that it be disabled (does not need to be unpaired) in the Perdix AI system menu.
Non-AI Perdix computers do not have the necessary hardware to support AI, and it is impractical to upgrade the hardware to add this support. The non-AI Perdix will still continue to be sold for those divers who do not plan or wish to use AI.
Please see our troubleshooting section here.