Shearwater will be there for you. We're extending product warranty!
We know some of us can't dive into the oceans, explore those wrecks, or light up caves right now. But when we can again, the Shearwater team will be there for you.
To show our support to the diving community in these challenging times, we are extending our product warranty to January 1st , 2023 for any new Teric, Perdix, , Perdix AI, Petrel 2, and Nerd 2 purchased anytime in 2020.
So no matter if you purchased your computer earlier this year or order today, we have your back.
You don't need to register with us, just retain your proof of purchase from your Shearwater dealer. In the unlikely event that you need assistance, we'll be happy to help.
Have questions or comments? Our team are still working and we'd love to hear from you.
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Upcoming Dive Shows
Shearwater Research will be at the following dive shows:
Read More / Mar 31 - Apr 2
MARINE DIVING FAIR (マリンダイビングフェア)
Read More / Apr 7-9
Rebreather Forum 4
Read More / Apr 20-22
Read More / Apr 24-29 5259
I’m so impressed and I bought 2 last dive season for the Philippines can’t say enough about your products.
Hope to sell them I’m my dive center in Whitby some day
thanks for the warranty.
hopefully this nightmare will end soon.
covid-19 has changed our habits.
I am optimistic.
a wish to make excellent dive shortly.
My Perdix AI is very easy to use and versatile. As I have had it for less than a year I am still exploring its features. In the dive log is there an option to have the gas or gases used during a dive displayed in the log? If not is that something that could be added as an update?
Thank you for a great product and support.
Hi John, Thank you for your support in Shearwater. Glad to hear that you like your Perdix AI. In regarding to your question, the gas or gases used during a dive isn’t quite displayed; what is displayed is any gases that are programmed into the computer for the dive, plus any gas switches that are done during a dive are displayed in the graph.
Hi i just bought a Teric and i try to register my warranty but I can’t find the warranty registration section.
Hello Jalil, You don’t need to register your Teric because the warranty lives with the dive computer itself and not the owner, so it is already covered. Let us know if you have any further questions by emailing email@example.com
Thank you for your question and have a good day.
If I buy a used Perdix AI and transmitter would it still have a warranty?
Hi Chris, the warranty is attached to the computer and not the user. So, as long as it is still within its 2 year warranty period, then it will.
respected my dear hardcore diver brothers and sisters can your team make a humangus big screen dive computers with wake-up alarm clock,, stopwatch and more deeper meters watch which is a beast in terms of size.and add some good compass,,,, bells and whistles of features etc. as per the latest technology and price in within 2500 american dollars it will rock and give suunto,,casio g shocks a RUN FOR THEIR MONEY. A 4 INCH SCREEN WILL BE BETTER FOR A 6 FOOT 2 short guy like me who is a big computers fan .i will be your loyal customer to you. thanks and regards from india.you folks are welcome to india especially andaman and havelock islands all are welcome .
Hello Arjun, Thank you for reaching out and your interest in Shearwater computers. We always enjoy hearing from fellow divers about ways to keep improving our products. Our Engineering team is busy working away, and have a list of requested features, including some that you have mentioned here. That would make for an incredible dive trip there some day!
live and let others live happily is our culture thanks.
Hi. What is your warranty policy now in Dec 2021 for Perdix and Perdix AI computers?
Thank you and happy holidays!
Hi Brandon, our warranty policy is 2 years for all of our computers. Happy holidays to you too!