My Shearwater Computer needs repair what should I do?
We are sorry that you are having a problem with your dive computer that can't be resolved with our FAQ’s. If your dive computer needs some kind of repair, simply email us at firstname.lastname@example.org to initiate the process.
Please include your name, address and phone number, description of your problem, unit model, S/N and Firmware Version. We’ll get you an RMA number and instructions on how to send your computer in for repair. Please do not return your computer to us or any of our service centers without an RMA number.
To find your S/N and firmware, turn on your computer (unless it won’t turn on) and from the main screen press the right side button 8-10 times until you see the S/N displayed (lower left) and Firmware (lower right) of the screen.